Public Utilities, Second Edition

Contents: Part I Public Utilities: Old Problems 1. Public Utilities: Essential Services, Critical Infrastructure 2. Public Utility Policy Issues 3. Public Utility Regulatory Environment Part II Sectors of the Public Utility Industry 4. Electric Energy Utilities 5. Natural Gas Utilities 6. Water and Wastewater Utilities 7. Waste Collection and Disposal Utilities 8. Public Transit Utilities Part III Public Utility Function Challenges 9. Public Utility Finance 10. Public Utility Pricing and Rate Setting 11. Public Utility Marketing 12. Public Utility Information Systems Part IV Public Utility Management and Operations Challenges 13. Public Utility Governance 14. Public Utility Management 15. Public Utility Operations, Maintenance and Planning 16. Managing the Public Utility Workforce 17. Public Utility Management Ethics Part V Public Utilities: New Challenges 18. Public Utility Environmental Challenges 19. Public Utility Physical and Cybersecurity Challenges 20. Sustainability: The Core Challenge Facing Public Utilities Index

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• Administração pública
• Empresas públicas / nacionalizações
• Indústrias da energia e de outros serviços

Public utilities; public administration; public services management; operational challenges; climate change