International Perspectives on Business Innovation and Disruption in Design

Contents:

Introduction

PART I Business Models
1. Disrupting the aged care business model
Erez Nusem, Cara Wrigley and Judy Matthews

2. Mobility horizons: Design in a disruptive market
Alex Garrett, Cara Wrigley, Nick Russell and Judy Matthews

3. The changing role of the designer in new business models based around 3D printing technologies
Paola Pisano, Marco Pironti and Alison Rieple

4. Designing for disruption: Strategic business model innovation
Julian Jenkins and Tim Fife

PART II Service Design
5. Disrupting conventions in development: from 'beneficiaries' to 'co-designers'
Ledia Andrawes, Anitha Moorthy and Adela McMurray

6. The customer journey as a tool for business innovation and transformation
Judith Gloppen, Berit Lindquister and Hans-Peter Daae

PART III International and Multinational Design Interventions
7. Researching the design innovation process in a multinational: An Empathic Approach to the Application of the Delphi Technique
Mersha Aftab and Robert Young

8. The application of design as an enabler to the disruptive delivery of innovation through both the offshore and outsourcing of new product creation to India
Les Wynn

PART IV Aesthetics and Psycho-Spatial Dynamics
9. Breaking the routines: artistic and design interventions as a tool for developing creativity in organizations
Marja Soila-Wadman and Lisbeth Svengren Holm

10. The Psycho-spatial dynamics of workplace designs for creative disruption
Laura H. Malinin, Alison Williams and Katharine Leigh

PART V Design capabilities
11. The Role of emotion, experience and meaning: The comparative case of Apple and Samsung
Karla Straker and Cara Wrigley

12. Design capabilities and business innovation
Marzia Mortati and Beatrice Villari

13. In design we trust: Dealing with the innovation imperative
Henning Berthold, Shiona Chillas and Barbara Townley

Index

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• Media, informação e indústrias das comunicações
• Inovação empresarial

Design; design management: design thinking; innovation; disruptive innovation; creativity